The US retail game industry has taken its first step into 2012, and it appears to have resulted in a broken ankle. Today, the NPD Group reported dismal January retail sales, with total consumer spend in the US falling 34 percent to $750.6 million. “One factor for the double digit declines in new physical software was the lack of new launches. New launches in January 2011 represented 13 percent of dollar sales and new launch performance dropped 99 percent in Jan 2012. Games like Dead Space 2, Little Big Planet 2, and DC Universe Online ranked within the top ten last year,” commented NPD analyst Anita Frazier. New software sales for console, portable, and PC games fell 37 percent during the month to $379.6 million. However, NPD did note that it expects sales outside the new physical channel, such as full-game and add-on downloads, social games, subscriptions, and rentals, brought in an additional $350 million to $400 million in January. The top game of 2011 maintained its number one position, as Activision’s Call of Duty: Modern Warfare 3 led January’s sales charts. In fact, there was no change at the top over December. Ubisoft’s Just Dance 3 again finished second at US retail, with Bethesda Softworks’ The Elder Scrolls V: Skyrim securing third place. Take-Two’s NBA 2K12 emerged to edge out EA’s Battlefield 3 for fourth- and fifth-best-selling games. Hardware took an equally hard hit in January, falling 38 percent to $199.5 million. Though NPD does not release its sales figures, Microsoft independently announced that its console was the best selling of the bunch for the 13th month in a row, having shifted 270,000 units. Sony and Nintendo had not disclosed hardware sales figures as of press time. JANUARY 2012 US GAME SALES OVERALL DOLLAR SALES Total retail sales: $750.6 million (-34%) Non-PC hardware: $199.5 million (-38%) Non-PC software: $355.9 million (-38%) Total software: $379.6 million (-37%) Accessories: $195.2 million (-18%) TOP 10 GAMES FOR JANUARY 2011 Title (Platforms) – Publisher 1. Call of Duty: Modern Warfare 3 (X360, PS3, PC) – Activision 2. Just Dance 3 (Wii, 360, PS3) – Ubisoft 3. The Elder Scrolls V: Skyrim (360, PS3, PC) – Bethesda Softworks 4. NBA 2K12 (360, PS3, PS2, PSP, Wii, PC) – Take-Two 5. Battlefield 3 (X360, PS3, PC) – EA 6. Madden NFL 12 (X360, PS3, Wii, PS2, PSP) – EA 7. Mario Kart 7 (3DS) – Nintendo 8. Skylanders: Spyro’s Adventure (360, PS3, Wii, 3DS, PC) – Activision Blizzard 9. Zumba Fitness 2 (Wii) – Majesco 10. Saints Row: The Third (360, PS3, PC) – THQ
Walgreens, CVS or Rite-Aid: Which Tenant Is Best in 2011? There are 3 major drugstore chains in the US: Walgreens, CVS, and Rite Aid. Below are some key statistics about the 3 major drugstore chains as of July 2010:
Investors purchase properties occupied by these drugstore chains for the following reasons:
Investment Risks: Although the pharmacy business in general is recession-insensitive, there are risks involved in your investment:
Among 3 drugstore chains, Walgreens and CVS pharmacies in general have the best locations-at major intersections while Rite Aid has less than premium locations. Walgreens tends to hire only the top graduates from pharmacy schools while Rite Aid settles with bottom graduates to save costs. When possible all drugstore chains try to fill the prescriptions with generic medications which have higher profit margins Walgreens: the company was founded in 1901 by Charles Walgreen, Sr. in Chicago. While the company has existed for more than 100 years, most stores are only 5-10 years old. This is the best managed company among the three drugstore chains and also among the most admired public companies in the US. The company has been run by executives with proven track records and hires the top graduates from universities. Due to its superior financial strength–S&P A+ rating– and premium irreplaceable locations, properties with leases from Walgreens get the highest price per square foot and/or the lowest cap rate among the 3 drugstore chains. In addition, Walgreens gets flat rent or very low rent increase for 20 to 60 years. The cap rate is often in the low 6% to 7.5% range in 2009. Investors who buy Walgreens tend to be more mature, i.e. closer to retirement age. They are looking for a safe investment where it’s more important to get the rent check than to get appreciation. They often compare the returns on their Walgreens investment with the lower returns from US treasury bonds or Certificate of Deposits from banks. Walgreens opened many new stores in 2008 and 2009 and thus you see many new Walgreens stores for sale. It will slow down this expansion in 2010 and focus on renovation of existing stores instead CVS: CVS Corporation was founded in 1963 in Lowell, MA by Stanley Goldstein, Sidney Goldstein, and Ralph Hoagland. The name CVS stands for “Consumer Value Stores”. As of 2009, CVS has about 6300 stores in the US, mostly through acquisitions. In 2004, CVS bought 1,200 Eckerd Drugstores mostly in Texas and Florida. In 2006, CVS bought 700 Savon and Osco drugstores mostly in Southern California. And in 2008 CVS acquired 521 Longs Drugs stores in California, Hawaii, Nevada and Arizona for $2.9B dollars. The acquisition of Long Drugs appears to be a good one as it CVS does not have any stores in Northern CA and Arizona. Besides, the price also included real estate. It is also bought Caremark, the largest pharmaceutical services company and changed the corporation name to CVS Caremark. When CVS bought 1,200 Eckerd stores, it formed a single-entity LLC (Limited Liability Company) to own each Eckerd store. Each LLC signs the lease with the property owner. In the event of a default, the owner can only legally go after the assets of the LLC and not from any other CVS-owned assets. Although the owner loses the guaranty security from CVS corporate assets, this author is not aware of any incident where CVS closes a store and does not pay rent. Rite-Aid: Rite Aid was founded by Alex Grass (he just passed away on Aug 27, 2009 at the age of 82) and opened its first store in 1962 as “Thrif D Discount Center” in Scranton, Pennsylvania. It officially incorporated as Rite Aid Corporation and went public in 1968. By the time Alex Grass stepped down as the company’s chairman and chief executive officer in 1995, Rite Aid was the nation’s largest drugstore chain in terms of total stores and No. 2 in terms of revenue. His son, Martin Grass, took over but was ousted in 1999 for overstatement of Rite Aid’s earnings in the late 1990s. Rite Aid is now the weakest financially among the 3 drugstore chains. In 2007, Rite-Aid acquired about 1,850 Brooks and Eckerd drugstores, mostly along the East coast to catch up with Walgreens and CVS. In the process, it added a huge long term debt (currently owes over $5.69 Billion) and is the most leveraged drugstore chain based on its market value. The integration of Brooks and Eckerd did not seem to go well. Revenue from some of these stores went down as much as 20% after they change the sign to Rite Aid. In 2009, Rite-Aid had over 4900 stores and over $26 Billion in revenues. The figures went down in 2010 to 4780 stores and $25.53 billion in revenue. On January 21, 2009 Moody’s Investor Services downgraded Rite Aid from “Caa1″ to “Caa2″, eight notches below investment grade. Both ratings are “junk” which indicate very high credit risk. Rite Aid contacted a number of its landlords in 2009 trying to get rent concession to improve the bottom line. In June 2009, Rite Aid successfully completed refinancing $1.9 Billion of its debts. However, it continues to struggle in 2010 as same store sales decreased 2.5% in June, 1.7% in May, 1% in April,.1% in March, 3.2% in February, and 2.1% in January.. Things to consider when invested in a pharmacy If you are interested in investing in a property leased by drugstore chains, here are a few things you should consider:
Out of the Box Thinking If you put too much weigh on the S&P rating of the tenants, you may end up either taking a lot of risks or passing up good opportunities.
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Category Archives: Consoles & Systems
Dallas Stars Spare Change: Consistency, Turnovers, and Eddie The Eagle
The week following the NHL’s All-Star break was another emotional rollercoaster for Dallas Stars fans, marked by a big win, a big loss, and a game where they let a critical point slip away to the last team they need to be helping out. It also gave Dallas Stars fans another opportunity to show Ed Belfour just how much he means to this team and community, with a pre-game Hall of Fame Induction Ceremony at the American Airlines Center. It was all hands on deck Wednesday night, as the Stars rode 6 different goal scorers to a healthy shellacking of the division rival Anaheim Ducks, on the road. Eric Nystrom, Vernon Fiddler, Jamie Benn, Michael Ryder, Sheldon Souray and Stephane Robidas all lit the lamp with individual tallies in a game that was never really in doubt. It was a fantastic confidence building unofficial start to the second half of the season. Consistency, or rather a lack thereof, would once again rear it’s ugly head just one night later, as the San Jose Sharks would win their fifth in a row against the Stars in convincing fashion. Three powerplay goals against, countless boneheaded mistakes, and a general lack of organizational soundness highlighted exactly what this team has been struggling with all year long. World beaters when things are looking good, bottom feeders when adversity strikes. Luckily the inconsistency wasn’t the only season-long trend that popped back up during the week, as our Lord and Savior Kari Lehtonen was once against dominant, especially in the 2-1 shootout victory over the Minnesota Wild on Saturday night. In what very well could have been a 1-0 shutout, if not for another ugly backbreaking turnover, the big Finn put on a show worthy of Eddie Belfour’s audience. The most unforgivable of all hockey sins, the blind-pass up the middle of the ice, was an all too familiar sight this week. Nicklas Grossman’s turnovers in San Jose were simply hors d’oeuvres to Jake Dowell’s main course on Saturday night, that led to a goal that had very real implications on the Dallas Stars playoff race. As we saw last season, every single point counts if you’re trying to make it to the post season. That’s why even though headlines will tout a 2-1 victory for the Dallas Stars, I can’t help but view it as a point that slipped away. In a race where they are directly competing with the Minnesota Wild for one of the top eight spots in the conference, it is simply unforgivable to allow mental mistakes to hand out charity points to the competition. I’ve been called a pessimist on countless occasions by co-workers and fellow fans when I downplay the Stars chances to make a run at a playoff spot when they’re only a few points back of the eighth seed, but the loser point changes everything. With a seemingly endless supply of three-point games, always coming at the worst possible time for the two teams you’d least like to see, a 4 point gap is much more than “two games back,” as logic would dictate. If the Stars are going to make a run at this, they not only have to scrape each and every point from the bottom of the barrel, but also must ensure that they aren’t handing out freebies to those around us in the standings. A two-point win isn’t as impressive when it only moves you one point closer to the team in front of you. Big picture aside, this could be viewed as a feel-good win for a team that can always use one. Lots of familiar faces were in the house to honor Ed Belfour on his induction into the Hall of Fame, and a loud and enthusiastic crowd got to witness the Stars current goaltender pay homage to a legend, with a 33 save performance and a victory. Brett Hull, Jere Lehtinen, Mike Modano, Joe Nieuwendyk and Darryl Sydor were all in attendance to celebrate with their former teammate, and once again it was a time to look back at our fondest memories as a fan base and our ultimate victory in 1999. I’m going to close out this entry with a personal memory of Belfour’s time in Dallas. Belfour, to me, signified the start of a new era of Dallas Stars hockey. I was still a kid in Junior High when he signed here, and a huge fan of Andy Moog, but something about Eddie Belfour brought a mystique that I almost feared. I knew him from the Stars/Blackhawks rivalry that was still pretty good at the time, and considered him an enemy, not unlike Jeremy Roenick and Chris Chelios. With that fear came a boat load of respect. Belfour was one of the greats. One of the big names like Patrick Roy that you hated to see on the schedule and always saw at the All-Star game, which to a young kid like myself, meant he was a God. Up until this point, I didn’t think those kinds of players played for Dallas. Sure, the Stars were coming off a Central Division title that was secured by the tandem of Andy Moog and Arturs Irbe, and things were looking up for the organization, but other than Mike Modano, I considered the Stars to be a small market team with small market players. When Eddie Belfour signed with the Stars that summer, and Brett Hull the year after, it signaled to me that the Dallas Stars were a legitimate force in the NHL. It was with disbelief that I informed my family of the signing at the dinner table that night. I remember watching the teaser on the news that the Stars had signed a new player. My face-to-name recognition back then wasn’t what it is now, so when I saw that curly mullet pop out from the collar of that #20 sweater, I had to wait through an entire commercial break to learn the magnitude of the announcement. Any inkling in my mind that it could possibly be Belfour went out the window when I saw the number 20. NHL97 on my Sega Genesis had taught me that Belfour wore #30, and was simply unbeatable. I didn’t realize at the time that Eddie was a huge fan of Vladislav Tretiak, and would be using his number to pay homage. In fact, I didn’t yet know who Vladislav Tretiak was, but when I learned that the great Ed Belfour, arguably the best goalie in hockey, was the newest member of the Dallas Stars, I ran straight to my Sega and found a way to get his little pixelated number to read as 20 under the black and green digital goaltender between my pipes. He would certainly live up to all expectations I could possibly have for him in those first three years. Conference Finals for 3 straight years, Stanley Cup Finals for 2, and simply remarkable brilliance in that Finals series against the Buffalo Sabres in 1999. In the span of 3 years, he went from the intimidating enemy to lovable champion, forever etched in the minds and hearts of Dallas Stars fans everywhere. No matter what ups and downs came in his career or tenure in Big D, Stars fans will always love Eddie Belfour and cherish all that he did for this organization. I couldn’t be happier to see him inducted into the Hall of Fame, and I’m proud to say that he wore the Dallas Star on his chest.
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SixBit Emulation & Gaming News » Nintendo Digital Content Releases – Feb 16th
Here are the digital content releases from Nintendo this week. The Wii has had Netflix available for a while, and it now has Hulu Plus available for download. Take a look at the rest of the releases. Here are the releases: Nintendo eShop METAL GEAR SOLID® Snake Eater 3D (demo version) - From critically acclaimed director Hideo Kojima comes METAL GEAR SOLID Snake Eater 3D, a new 3D experience re-imagined from one of the most popularMETAL GEAR SOLID titles in history. (For Nintendo 3DS™) Nintendo eShop Super Mario Bros.™ – Rediscover Mario™ and Luigi's first great adventure. Jump, kick shells and throw fireballs as you race through eight action-packed worlds to free Princess Toadstool from the Koopas in this iconic NES™ classic. (For Nintendo 3DS) Nintendo eShop and Nintendo DSiWare™ iSpot Japan - iSpot Japan takes you on a journey across the Land of the Rising Sun, explaining facts and curiosities about Japanese culture while you play a classic "spot the difference" game in the country's most beautiful locations. (For Nintendo 3DS / Nintendo DSi™) Wii™ Hulu Plus™ for Wii is now available!* – Watch any current season episode of top shows including Modern Family, Glee, Saturday Night Live, New Girl, and many others. Enjoy classic series, or explore critically acclaimed movies. To get started, download Hulu Plus from the Wii Shop Channel. *$7.99/month with limited advertising. Broadband Internet access required. hulu.com/plus/wii(For Wii) Also new this week: • Strider™ (Virtual Console™ for Wii) Source: Nintendo
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PlayStation 2 Network Adapter
The PlayStation 2 network adapter was released by Sony Computer Entertainment in 2001 (although it didn’t make it to North America till 2002), and is a device that allows you to connect your PlayStation 2 to the internet, in order to play games online. During this time, Sony released two different models of the PlayStation 2 network adapter – one which is built to work via a dial-up-modem (as this was still the primary internet connection for most households), and one which could be used via broadband. The first game to take full advantage of this new hardware was Tony Hawk’s Pro Skater 3, which allowed skaters to join a massive virtual world, where they could skate together in harmony. For years, Sony never saw the full benefits of having a PlayStation 2 network adapter, and chose to focus on other areas. Unlike Sony, Sega decided that online gaming was the future, and with their Dreamcast console at the forefront, they made online gaming a real possibility for most people, despite eventually collapsing. Once Sony saw what Sega were doing, and the success that they were having, they decided that it was time to join the online party. The PlayStation 2 succeeded where the Xbox failed, as Xbox users were forced to pay a monthly subscription to use their Xbox Live feature, and to participate in online gaming. This quickly drew the casual gamer away, as most people don’t like paying unnecessary online subscriptions. As broadband internet has become more and more accessible and fairly priced, the draw of gaming online has risen. The next generation of console (such as the PlayStation 3 and the Xbox 360) have paved the way for gaming online. However, there has been a recent movement seeing gamers once again turn back to their PlayStation 2′s to play all of the games online that they couldn’t at the time, due to their internet connection being too slow.
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KNEX BRANDS Unveils New Additions To Its Line Of MARIO KART Wii Building Sets
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Hatfield, PA (PRWEB) February 09, 2012 K’NEX, the only US construction toy company focused on Building Worlds Kids Love, is pleased to announce several new introductions to its line of officially licensed building sets inspired by Mario Kart Wii, one of the most popular titles for the Wii console. The new building sets are designed for Young Nintendo fans ages 6+, bringing the fun of Mario Kart Wii to a new generation and expanding its appeal through a rewarding, age-appropriate KNEX building experience. In addition, over 65% of the parts used in the line, including the track system, are American made. Standard Kart Building Set Assortment #3 Standard Bike Building Set Assortment #3 Mario Kart Wii Mystery Bags Motorized Kart Assortment #1 Mario & Diddy Kongs Fire Challenge Building Set Mario & Bowsers Ice Race Building Set Toads Side-Stepper Challenger Building Set Warios Penguin Jump Building Set Mario Circuit Ultimate Building Set The new KNEX Nintendo Building Sets will be available at toy retailers everywhere. About KNEX Brands
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Turn Your PC Into a Golden Age of Console Gaming Time Machine
You didn’t sell all your Genesis and Super Nintendo cartridges at a garage sale did you? You did?! What were you thinking? Well, go hunt those customers down and steal your games back- the Retrode 2 is on the way. This little magic wonder connects to your PC (or Mac or Linux box, but probably not your Commodore 64), allowing you to plug in your 16-bit cartridges and system controllers, two from each system, for an authentic console Golden Age experience. What’s that you say? You’ve already “acquired” some games from a “friend?” You’ve been playing them already? You can still take advantage of the Retrode 2′s built-in emulator and gamepad support to play those games the way they were intended, just on your PC instead of a tiny TV in your parents’ house. Regardless of which method you use, the Retrode 2 box serves as a driverless emulator that works on any operating system. Not that we encourage that type of thing here at RipTen. You’ll be able to pick up the tiny black box this month for the reasonable price of $89.99 from Everdrive in Germany and Stone Age Gamer in the United States. Finally, you’ll be able to answer the greatest question of them all, “Which 16-bit X-Men game was the best?” Hint: it wasn’t Arcade’s Revenge
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Mario Manningham Hopes Julian Edelman Is in Patriots Secondary for Super Bowl, Looking to ‘Expose’ Him – Super Bowl – NESN.com
The verbal sparring is under way. Giants receiver Mario Manningham fired the first real Super Bowl salvo on Friday in speaking about Patriots receiver-turned-cornerback Julian Edelman. In speaking to the Boston Herald, Manningham said that he and the Giants are looking to exploit the inexperienced Edeleman during the Super Bowl next weekend. "I hope he's out there when we play them," Manningham told the paper. "I don't want to sound like that, but you know what I mean. To our advantage, I hope he's out there." Of course, in saying what he said, Manningham did "sound like that," if you know what I mean. He didn't end there, though. "It's a different stage," he continued. "This ain't regular season. This ain't your real position, so we're going to try to expose you. It's all or nothing now. That ain't your position, this is the Super Bowl and we want you to play that position." Manningham, who has become something of a third option for Eli Manning with the play of Victor Cruz and Hakeem Nicks, did have some success against the Patriots in Week 9. With Nicks out of the lineup, Manningham caught only three passes for 33 yards, but one of them was a touchdown. He has turned it on as of late, though, with eight catches for 116 yards and three touchdowns in the playoffs.
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Xbox 360 2 Red Lights Error – Fix it on Your Own
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Xbox 360 2 red lights error is a very common error found while the ardent Xbox 360 gamer is at the climax of his game. Approximately one third of the consoles sold are plagued with this error and more than 10 million consoles have been affected worldwide since 2006. The Xbox 360 2 red lights error occurs due to the X-clamps which fixed on the back of the motherboard. The connected components with the X-clamps become loose. That is why the connection between the graphics processor unit (GPU) and the motherboard is lost. This makes the video display system to malfunction. Obviously overheating is the main cause behind this problem. The more the temperature rises inside the Xbox 360 console, the more the X-clamps expand. After then the clamps contract as they become cool. The repeated cycle of expansion and contraction during the course of time the makes the clamp loose so that there is no longer any connection between the GPU and the motherboard. In order to fix your Xbox 360 2 red lights error, you need to unscrew the console, remove the motherboard and then tighten the screws on the reverse of the motherboard which are fitted with the X-clamps. After this, place the motherboard back and reconnect all the things. Thereafter, turn the console back on and see whether everything is working. If this does not prove feasible, then you need to invest in the Xbox 360 repair guide. The step-by-step instructions of the guide with the necessary quality video tutorials will make your fixing the 2 red lights error an easy way. While opting for the guide make sure that the guide will not cost you more than $30 and assure you money back guarantee in case of failure of the fixing on your part. Generally, this never happens, because even if you are the novice, still the guide with its video tutorials enables you succeed in the fixing.
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Technical Problems With Xbox 360
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Ever since the days of Pong, people of all ages have started to play video games as a hobby. While at first they were considered a pastime for children, eventually older people have taken an interest in them. One of the reasons is the increasing complexity of games. Nowadays, there is an amazing range of games, appealing to all tastes and interests. From fighting games, to role playing games, to racing games, to sport games, there is always someone for everyone. And the graphics of today’s consoles have clearly come a long way from the ones from Pong. The video game industry has grown so much that industries have been trying to jump on the wagon for a while. Microsoft debuted in it with the original Xbox, and then it followed up with its next generation console, the Xbox 360. Microsoft’s strategy for its console was to release it almost a year before its competitors. While this helped the company assure a bigger market share, it also meant that the design of the console had to be rushed and completed before proper testing took place. The result was that the Xbox 360 console tends to have technical problems with frequency. Unless you know how to fix your Xbox 360, this means that you have to send your console to Microsoft, which involves a loss of time, or have it repaired by a local technician, which involves a loss of money. Moreover, some technicians will try to take advantage of you if they think you don’t know how to fix your Xbox 360. Once they have your console in their repair shops, you will have to take their word on what’s wrong with your Xbox. A more effective solution is to learn how to fix your Xbox 360 yourself. That way, you won’t have to wait several weeks for Microsoft to fix your console or pay a technician to do it. Moreover, the Xbox 360, like any machine, will break down again with time. If you know how to fix your Xbox 360, then you will be able to fix any technical problems whenever they happen.
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Microsoft acknowledges Xbox Live hijacks
JASON HILL
Microsoft has denied there is any evidence of a security breach in the Xbox Live service but has acknowledged users are having their accounts hijacked by cyber criminals. Xbox Live users who have had their accounts compromised and facilitated to make unauthorised transactions have been complaining over the past few months that Microsoft has been slow to assist customers and restore access to their accounts. The security of online consoles was thrust into the spotlight last year when a PlayStation Network security breach compromised millions of customer accounts and resulted in the network being shut down for a month. Microsoft has only recently begun to publicly address the issues of hijacked Xbox Live accounts. Last month the software giant revealed it had improved security on its Xbox.com website, which seems to have been how hackers got access to user account information, and this week the general manager of Xbox Live Alex Garden penned an open letter about security on Xbox Live that acknowledged “account hijacking across the internet continues to grow”. Mr Garden did not specifically mention the issue that has seen many people suffer unauthorised purchases on their Xbox Live accounts such as Xbox Live subscriptions and Microsoft Points, however he did acknowledge that security “has been on my mind these last several months”. “Last year, there was a surge of personal information being compromised and sold, and this undoubtedly has had an impact on all of us,” Mr Garden says. “While we here at Xbox have no evidence of a security breach in the Xbox Live service, that is of little comfort to our members whose accounts have been compromised by malicious and illegal attacks.” Xbox 360 2 Red Lights Error – Fix it on Your Own
Xbox 360 2 red lights error is a very common error found while the ardent Xbox 360 gamer is at the climax of his game....
Mr Garden says he can assure Xbox Live users that “we are listening and continue to take aggressive steps to help protect you against ever-changing threats”. “Security is an ongoing battle. No matter how well we work to improve security – and we are working every day to bring new forms of protection to Xbox Live – our work will never end. “With every measure we put in place, ill-intentioned people will create new ways to attack online services. That’s why I believe it’s more important than ever that our members are armed with information and security tools to actively partner with us in this war on fraud.” Screen Play reader Damian Cavanagh is an Australian victim of Xbox Live account hijacking. He was alerted to a problem with his account when he received an email receipt for a purchase of Microsoft Points that he did not make. “I jumped straight onto my Xbox 360 and found that my GamerTag was no longer there and I now had the GamerTag of ‘DemetedLemur12′ or something to that effect,” Damian says. “Apparently the last game I played was FIFA 12 and I had also earned achievements. I don’t and haven’t owned a FIFA game since the SNES. I even went and checked my EA Sports account online and the achievements appeared on there too.” Fortunately, there was only one $99 transaction made, and “it was refunded by the bank with minimal fuss”. “$99 wasn’t as bad as some that I heard about,” Damian adds. Damian says the worst part was having no access to Xbox Live for three weeks while Microsoft investigated the issue. “I originally spoke with Microsoft on the phone, who suspended my account and I wasn’t able to go in and reset my password until they had completed an investigation. I was also advised to use an alternate email address, which I did. “The waiting period was probably the worst part of the situation. I think I was without Xbox Live for a little over three weeks. Once I was given the all clear it was easy to retrieve my original GamerTag. All of my achievements were there (plus the FIFA stuff).” Damian says he was not given an explanation by Microsoft for the hijacked account but was given 400 Microsoft Points and a month’s free Xbox Live Gold access as compensation. “I never chased Microsoft for a reason,” Damian says. “I guess I was just happy to be online again.” Damian says the incident has changed his online behaviour. “I no longer keep my credit card details on my Xbox 360 and if I was to use a credit card for Xbox Live subscriptions or Microsoft Points I would probably use a pre-paid card. I think lots of people would be more wary now after the troubles Sony went through and this incident that Microsoft suffered.” Microsoft says the most common sources of security attack are:
Xbox Live chief Alex Garden says Microsoft is determined to continue to investigate cyber-criminals and “bot nets”, and will “continue to put in place security features and process improvements to help secure Xbox Live”. Microsoft is also working to improve its process for recovering compromised accounts in “a timely manner”. “We have invested more resources in our account recovery process and as a result, for most new fraud cases we are now able to investigate and return accounts within three days,” Mr Garden says. “For users who have added strong proofs to their accounts, this may be as fast as 24 hours. We still have a few cases that are taking longer to fully recover and some refunds are still being processed, but we’re making great strides. “We do not take lightly the frustrations we’ve heard from our loyal Xbox Live members and remain committed to addressing and persistently resolving our customers’ individual and collective concerns.” – © Fairfax NZ News So M$ are still not admitting to the fact that xbob lag has been hacked. A tleast when Sony was hacked they admitted it and gave everyone free games to apologise. You’d be lucky if M$ even gave you free avatar stuff if they ever apologised. Although the only thing they should be apologising for is for making gamers pay for the slowest online service available, lack of games and apologising for even getting involved with games in teh first place and holding back the entire industry ever since.
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JASON HILL